Terms and Conditions
Last updated: October 29, 2026
These Terms and Conditions (“Terms”) govern your use of graystonehomesolutions.com and of the text messaging program operated by Graystone Home Improvements LLC, a North Carolina limited liability company doing business as Graystone Home Improvement (“Graystone,” “we,” “us,” or “our”). By using the website or opting in to our text messages, you agree to these Terms and to our Privacy Policy.
Text messaging program
Program description. Graystone Home Improvement sends text messages to customers and homeowners who have agreed to receive them. Messages may include appointment scheduling, confirmations, and reminders; updates about your proposal, agreement, or project; customer care; and information about our roofing, insulation, and generator services.
- Message frequency varies.
- Message and data rates may apply. Check your mobile plan for details.
- Opt out: reply STOP to any message to cancel. You will receive one message confirming the cancellation and no further text messages unless you opt in again.
- Help: reply HELP to any message, or email admin@graystonehomesolutions.com.
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
- You agree to notify us if you change or deactivate the mobile number you gave us.
Mobile numbers and opt-in information are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Website content
The website is provided for general information about our services. Images marked as concepts or illustrations are representative and may not show actual Graystone projects. Information on the website is not an offer, quote, or warranty. Pricing, scope, schedules, financing, and warranties for any project are set only in a written proposal and agreement signed by you and Graystone, and that agreement controls if it differs from anything on this website.
Acceptable use
You agree not to misuse the website, including by attempting to disrupt it, gain unauthorized access to it, or use it for any unlawful purpose.
Intellectual property
The website and its content, including text, graphics, logos, and images, are owned by or licensed to Graystone and are protected by law. You may view the website for personal, non-commercial use. You may not copy, modify, or distribute its content without our written permission.
Disclaimers and limitation of liability
The website and text messaging program are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that the website or messages will be uninterrupted, timely, or error-free. To the fullest extent permitted by law, Graystone is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or text messaging program. Nothing in these Terms limits rights you have under a signed project agreement or under laws that cannot be waived.
Changes to these Terms
We may update these Terms from time to time. The “Last updated” date above shows when they were last revised. Continuing to use the website or our text messaging program after an update means you accept the revised Terms.
Contact us
Graystone Home Improvements LLC
Email: admin@graystonehomesolutions.com
Website: www.graystonehomesolutions.com